Returns & Exchanges

At Forplay Catalog, we want you to feel confident and sexy in every outfit, which is why we offer a 30-day window for returns and exchanges on all eligible items. Please ensure that all products are returned in their original, unworn condition with tags attached and hygiene liners intact.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and attach it to your original packaging.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location, ensuring you obtain a receipt for tracking purposes.

• 4.
  Receive Your Refund

  After our warehouse team inspects your return for quality assurance, we will issue a refund to your original payment method within 5-7 business days.